SSL CMS TLS 1.0 Decomission

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Task	Description	Responsible	Execution Time (Business Days)	Notes
Inventory and Tracking Page of Sites
Identify and List Stakeholders		DM	8 days
Engage and Discuss Options with Country or Region Stakeholder based on TLS Analytics		DM Lead EDM and DMTS Consulting	1 day
Sign-off Global SSL can be enabled without impact to any integration points		Region Stakeholder	5 days
Change Management Record		Region Stakeholder or Custodian (DM)	8 days
Enable Global SSL	Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule.	DMTS	6-9 days

Option 1 - Pull the Plug
Sign-off from Stakeholder Management at Executive Level	Preferably from Business, Marketing and Technology.
Inform Helpdesk
Change Management Record		Technology Stakeholder
Disable TLS 1.0 on Akamai for the Domain	Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule.	DMTS	6-9 days

Option 2 - Static Banner	TLS 1.0 customer friendly message, one link to region specific www.support.acme.com
Build messaging specific to Region or Country	Translation Region Context Caribbean vs South American Specific Help Desk Number Region URL and page on www.support.acme.com/region-code
Sign-off of banner message and timeline
Inform Helpdesk
Enablement of Banner and Support Page
Change Management Record
Disable TLS 1.0 on Akamai for the Domain	Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule.	DMTS	6-9 days
Analytics

Options 3 - Customer Notification Program
Assumption that component is developed and working in Production.
Build messaging specific to Region or Country
Sign-off of browser detection component message and timeline				This is not TLS detection, but detection of browsers which will have broader impact and may have false positives. Helpdesk can advice Customers to ignore.
Inform Helpdesk
Investigate and inform possible other integration points (ie Branch as defined by IT)
Enablement of Banner and Support Page
Analytics
TLS 1.0 traffic still high discuss Modal or Interstitial Screen	Fork in project requiring new development depending if no other community has opted for this approach.
Change Management Record
Disable TLS 1.0 on Akamai for the Domain	Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule.		6-9 days
Analytics

Common Closing Activities
Search Engine Optimization Review with SSL
Redirect Optimization removing non-SSL

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Generally the main .com if it has lots of history has heavier integration and dependencies.

Still need to build out and be more controlled.